Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your gaming experience, ensure platform security, and comply with Australian privacy legislation including the Privacy Act 1988 and the Australian Privacy Principles. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this policy. Last updated: January 22, 2026.

1. What Are Cookies and How We Use Them

Cookies are small text files stored on your device when you visit our online casino platform. These files contain information that helps us recognise your device and preferences during subsequent visits. We use cookies and similar technologies such as web beacons, pixel tags, and local storage to provide essential gaming services, enhance security, and improve your overall experience on our platform.

Our use of cookies is designed to comply with Australian Consumer Law and the requirements set forth by the Australian Communications and Media Authority. We implement cookies responsibly, ensuring they serve legitimate purposes related to our gaming services, fraud prevention, and regulatory compliance requirements under Australian gambling legislation.

The cookies we deploy are essential for maintaining gaming session integrity, processing transactions securely, remembering your preferences, and providing personalised gaming recommendations. We also use analytical cookies to understand how players interact with our platform, helping us improve game offerings and user interface design.

2. Types of Cookies We Use

We categorise our cookies into several distinct types based on their functionality and purpose within our gaming ecosystem:

  1. Essential Cookies: These are strictly necessary for the operation of our gaming platform, enabling core functionalities such as user authentication, game loading, transaction processing, and security features. Without these cookies, certain services cannot be provided.
  2. Performance Cookies: These collect information about how visitors use our platform, including which games are most popular, how long gaming sessions last, and which pages are visited most frequently. This data helps us optimise our gaming offerings and platform performance.
  3. Functional Cookies: These remember choices you make and provide enhanced, personalised features such as preferred game categories, language settings, deposit methods, and promotional preferences specific to Australian players.
  4. Security Cookies: These are crucial for detecting fraudulent activity, preventing unauthorised access, and ensuring compliance with responsible gambling measures required under Australian law, including session timeouts and spending limit enforcement.
  5. Marketing Cookies: These track your activity across our platform to deliver relevant promotional content, bonus offers, and gaming recommendations tailored to your playing preferences and behavioural patterns.

3. Third-Party Cookies and Data Sharing

Our platform may utilise third-party cookies from carefully selected service providers who assist us in delivering comprehensive gaming services. These partners include payment processors, game developers, security providers, and analytics services, all of whom must comply with Australian privacy standards and our strict data protection requirements.

We work exclusively with third-party providers who demonstrate compliance with Australian Privacy Principles and maintain appropriate data security measures. These cookies may track your interactions across different websites to provide integrated services such as secure payment processing, fraud detection, and customised gaming experiences.

All third-party cookie implementations undergo rigorous privacy impact assessments to ensure they align with Australian data protection legislation. We maintain contractual agreements with these providers requiring them to handle your data responsibly and in accordance with Australian privacy law, including appropriate data retention periods and secure deletion practices.

Your data collected through third-party cookies remains subject to our privacy policy and Australian privacy legislation, regardless of the geographic location of the service provider. We ensure that any international data transfers comply with Australian Privacy Principles and include appropriate safeguards for your personal information.

4. Managing Your Cookie Preferences

You have significant control over how cookies are used on your device when accessing our gaming platform. We provide multiple mechanisms for managing your cookie preferences, ensuring you can customise your privacy settings according to your personal preferences while maintaining access to essential gaming services.

Within your account dashboard, you can access comprehensive cookie management tools that allow you to enable or disable specific cookie categories. These settings are applied immediately and persist across your gaming sessions. You can modify these preferences at any time, though disabling certain cookie types may impact your gaming experience or limit access to specific features.

For marketing and analytics cookies, you can opt out without affecting core gaming functionality. However, essential and security cookies cannot be disabled as they are necessary for platform operation, fraud prevention, and compliance with Australian gambling regulations including age verification and responsible gambling measures.

5. Browser-Specific Cookie Controls

Most web browsers provide built-in cookie management options that allow you to control cookie acceptance, deletion, and blocking. Here are instructions for managing cookies in popular browsers used by Australian players:

  1. Google Chrome: Access Settings > Privacy and Security > Cookies and other site data. Here you can block all cookies, allow all cookies, or block third-party cookies specifically. You can also view and delete individual cookies from our gaming platform.
  2. Mozilla Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data. Firefox allows you to accept all cookies, block all cookies, or block only third-party cookies, with options to make exceptions for trusted gaming sites.
  3. Safari: Go to Preferences > Privacy > Manage Website Data. Safari provides options to prevent cross-site tracking and block all cookies, though this may significantly impact your gaming experience on our platform.
  4. Microsoft Edge: Select Settings > Privacy, search, and services > Cookies and site permissions. Edge offers balanced, strict, or basic tracking prevention levels that affect cookie behaviour across gaming platforms.
  5. Mobile Browsers: Access cookie settings through your mobile browser’s privacy or security settings, typically found in the main menu or settings area of your browser application.

6. Your Rights and Contact Information

Under Australian privacy legislation, you possess specific rights regarding cookies and data collection on our gaming platform. You have the right to know what cookies are being used, access information about data collected through cookies, request correction of inaccurate information, and in certain circumstances, request deletion of cookie-related data.

You can exercise your privacy rights by contacting our dedicated privacy team through your account dashboard or our customer support channels. We are committed to responding to privacy requests within the timeframes specified under Australian law, typically within thirty days of receiving a valid request.

If you have concerns about our cookie practices or believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Australian Information Commissioner. However, we encourage you to contact us first so we can address your concerns directly and promptly.

We regularly review and update this Cookie Policy to reflect changes in technology, legal requirements, and our gaming services. Significant changes will be communicated through your registered account or prominent notices on our platform. Continued use of our services following policy updates constitutes acceptance of the revised terms.

For specific questions about our cookie practices, data protection measures, or privacy rights, please contact our privacy officer through the secure messaging system in your account dashboard or through our dedicated privacy contact channels available on our platform.